This Refund and Returns Policy governs the return and refund of products purchased through the Kupic website at kupic.com (“Site”).
Return Period
You may return eligible products within 5 days from the date of delivery.
Hassle-Free Returns with Free Return Shipping
We offer hassle-free returns with free return shipping for all eligible products.
How to Initiate a Return
To initiate a return, please contact our customer service team at [Customer Care Email/Phone Number]. You will be provided with a return authorization and instructions on how to return the product.
Return Eligibility
To be eligible for a return, the product must be in its original packaging and condition. Additionally, a product opening video is required without cut and pause to verify the condition of the product.
Refund Process
Once the returned product is received and inspected, we will initiate the refund process. Refunds are typically processed within 2 business days.
Return Shipping
Return shipping is free for all eligible products.
Customer Responsibility
Customers are responsible for ensuring that returned products are securely packaged to prevent damage during transit. Customers are also responsible for any damage or loss of the product during the return shipping process.
Cancellation Policy
Orders can be canceled within 24 hours of placing the order. To cancel an order, please contact our customer service team at Customer Care.
Questions and Assistance
If you have any questions or need assistance with your return, please contact our customer service team at .
